Mini Hotel, a design hotel chain, has grown extensively over the past few years and indeed is one of the fastest growing hotel in Hong Kong. Our vision is to redefine the mid-market hotel sector by offering consistent modern properties in city centre locations with great genuine hospitality and services...
Mini Hotel, a design hotel chain, has grown extensively over the past few years and indeed is one of the fastest growing hotel in Hong Kong. Our vision is to redefine the mid-market hotel sector by offering consistent modern properties in city centre locations with great genuine hospitality and services at a value price. Mini Hotel is an ideal choice for both leisure and business travellers. To cope with our business expansion, we are now looking for candidates to join our team:

Assistant Manager - Front Office

Job level Middle
Education Not applicable
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, Insurance plan, Medical plan, Performance bonus
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Food & Beverage
Catering / Hospitality > Others
Published On 09/04/2019

Job Description

  • To be responsible for the overall control and daily operations of Front Office
  • To lead and train the teams to deliver quality and professional services
  • To work with internal and external parties to ensure high quality of service is delivered
  • To develop team member's in guest relationship management
  • To supervise the appointed outsource contractor or team
  • to handle guest queries and complaints, as well as any emergency issues in professional manner
  • To analyze guest feedback and recommend appropriate enhancement

 

Job Requirement:

  • Degree / Diploma holder in hospitality management
  • At least 3 years' experience or above in the role of Front Desk Supervisor or Reception Manager
  • Familiar with hotel system will be an advantage
  • Possession of good leadership, presentation and organizational skills
  • Mature, detail-minded, people oriented with excellent interpersonal skill
  • Good communication skill in both English and Chinese
  • Shift duty include overnight shift is required
  • Candidate with less experience will be considered as Supervisor / Officer

 

Working Location:

  • Causeway Bay

 

Benefits

  • Double Pay
  • DiscretionaryBonus
  • Medical Scheme and Life Insurance
  • Meal Allowance

Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to click button.