Assistant Manager / Front Office Supervisor (大堂副經理 / 前堂部主任)

Job level Middle
Work exp Minimum 4 Years
Education Diploma / Certificate
Location
Within Hong Kong
Employment type
Benefits Medical plan, Dental plan, Education subsidies, Meal allowance
Industry Catering / Food & Beverage
Job function Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Management > General Management
Published On 15/07/2018

Job duties:

  • Responsibilities for the daily operations of Front Desk and Guest Services, including guest enquiries, greeting & servicing hotel guests, ensure the quality of hotel services standard
  • Handle emergency case and complaint

Requirements:

  • Diploma or above in Hospitality Management or related discipline.
  • Minimum 4 years relevant experience, with 2 years at supervisory level
  • Overnight shift is required
  • Excellent command of spoken and written English and Chinese
  • Service-oriented and excellent in communications and interpersonal skill
  • Mature, independent, proactive, service-oriented and attentive to detail

Benefit

  • Duty Meal Included
  • Education Subsidise
  • Dental
  • Medical Scheme
  • Discretionary Bonus

All interested candidates please send full resume with expected salary to the personnel department.

(Personal data collected will be treated in strictest confidence and will be used for recruitment purpose)

Fax : 2162-5416

Tel : 2735-2271 Ext :8023

E-Mail : personnel@shamrockhotel.com.h