See Job Description
See Job Description

Assistant Manager/Manager, Agency Administration

Job level Middle
Work exp Minimum 6 Years
Education Bachelor Degree
Eastern District
Employment type Full Time
Industry Insurance
Job function Administration > Administration / Operation Manager
Information Technology > IT Project Management
Information Technology > System / Business Analyst
Published On 19/06/2018

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand and relevant products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited has been affirmed ‘A3’ by Moody's and ‘A’ by Fitch, FWD General Insurance Company Limited has also received ‘A’ rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 534,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Job

  • Responsible for the full spectrum of development and maintenance of sales application including web content maintenance
  • Lead and support ad-hoc projects or system development to improve sales support services
  • Perform User Acceptance Test and prepare related documentations to IT department
  • Support agency’s system training and enquiry
  • Development MIS reports for senior management in monitoring sales activities
  • Assist superior in data analysis and formulate meaningful presentation to senior management
  • Monitor agency registration and termination function and assist in daily operation management
  • Help establish and review existing procedures to improve operation efficiency

The Person

  • Degree holder with 6-8 years of relevant experience in insurance industry
  • Information technology experience/knowledge in life insurance and web content management is an definite advantage
  • Proficient in website development software e.g. html and Java Script and web page/graphic design
  • Knowledge in other software e.g. SAS and Data Warehouse
  • Proficient in MS Office applications (Word, Excel, PowerPoint and Access)
  • Good knowledge in agency contracting, recruitment packages and agency compensation
  • Preferably with FLMI, ACS, ARA, AIAA qualification but not a must
  • Strong communication and project management skills
  • Good analytical and problem solving skills

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. 

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.