Lloyd Karson is an international leading provider of permanent recruitment, contract professionals and talent management services worldwide.We assists corporations in identifying, assessing and recruiting mid-level management to senior executive talent across various industries. With our headquarter...
Lloyd Karson is an international leading provider of permanent recruitment, contract professionals and talent management services worldwide.We assists corporations in identifying, assessing and recruiting mid-level management to senior executive talent across various industries. With our headquarter in Australia, we are expanding our business reach across Asia Pacific. The Hong Kong office specializes in human resources & business support, information technology, sales & marketing, accounting & finance, property & construction, supply chain, and logistics & procurement.

Assistant Manager / Manager, Claims Recovery (Credit Control / Debt Collection) (HKD35k- 50k)

Job level Middle
Education Bachelor Degree
Location
Quarry Bay
Employment type Full Time
Benefits Dental plan, 5-day week, Insurance plan, Medical plan, Performance bonus
Industry HR / Recruitment Services
Job function Accounting > Credit Control
Banking / Finance > Credit
Insurance > Others
Published On 12/01/2019
Salary (HKD) $35,000 - $55,000
ref. Employer Ref. 158659

The client is a MNC Financial Group. To capture their continuous growth, they are looking for an Assistant Manager / Manager, Recovery (Credit Control / Debt Collection) (HKD35k – 50k) to join their professional team.

Responsibilities:

  • Work with the Managers, Lines of businesses and any other key stakeholders to drive results on recovery and collection
  • Develop recovery plans to manage and facilitate recovery of claims amount
  • Create and monitor lists of people/companies who have not made payments/recovery
  • Locate third parties using credit information, background checks, loan documents, and other paperwork or databases as permissible by law
  • Utilize alternate systems to complete background checks etc.
  • Inform clients/customers/other insureds of overdue accounts and amount and chase up accordingly; set up repayment plans
  • Initiate repossession proceedings or hand over account to law practice that specializes in debt collection
  • Perform reporting and trend analysis to support the lines of businesses around vendor spend, KPI achievements and drive SLA achievements
  • Ensure monitoring and feedback of claims department wide performance to key stakeholders within claims e.g. CCO and business heads
  • Manage recovery vendor / outsources collections agencies related projects across the department through project life cycle

Requirements:

  • Bachelor’s Degree or equivalent education
  • Proven track record of successful recovery from third parties and credit control experience
  • Claims/insurance and project management experience is highly preferred
  • Knowledge of various lines of business and functional activities in Claims
  • Good interpersonal skills and communication skills
  • Strong problem solving and analytic skills combined with a strong command in Excel and PowerPoint
  • Self-organized and good planning ability
  • Demonstrated ability to coach and train; you must be able to conduct group and one-on-one training
  • Multi-language skills are a strong plus

If you would like to apply for this Assistant Manager / Manager, Claims Recovery (Credit Control / Debt Collection) (HKD35k- 50k) role or find out more, please click or send your resume to talent(at)lloydkarson.com quoting the reference: 158659