Due to our business growth, we are looking for a high caliber to join our Company:-

Due to our business growth, we are looking for a high caliber to join our Company:-

Assistant Manager ( Pension Operation )

Job level Middle
Work exp 2 Years To 3 Years
Education F.5 - F.7 or DSE
North Point
Employment type Full Time
Industry Insurance / Pension Funding (MPF)
Job function Banking / Finance > Account / Relationship Management
Insurance > Insurance Agent / Broker
Sales / Business Development / Customer Service > Account Servicing
Published On 12/01/2019

Responsibilities :

  • Complete a pre-defined volume of outbound calls within our service turnaround time with quality.
  • Resolve requests within standard response time and obtain necessary information to support resolution of problems raised by customers, including escalation to management.
  • Cooperate with other teams and team members to ensure timely resolution of customer requests and problems.
  • Keep accurate records of request and resolution and ensure assigned jobs are completed within the standard service time with good quality.

General Requirements : 

  • F.5 graduate or above with passed IIQE paper 1-5.
  • At least 2-3 years of relevant work experience.
  • Enjoy talking to customers and have good interpersonal skills.
  • Good team player.
  • Motivated and able to work independently.
  • Excellent service attitude and able to follow through on commitments to customer.
  • Adherence to quality standards.
  • PC literate in MS Word, Excel & PowerPoint.
  • Good communication skills in spoken English, Cantonese & Mandarin.

Interested candidate, please send your resume with CURRENT AND EXPECTED SALARY to email: hr@timesinsurance.com.hk

All information received will be kept in strict confidence and only for employment-related purpose