Assistant Manager, Quality Assurance and Testing Services

Job level Middle
Work exp No work experience
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Insurance / Pension Funding (MPF)
Job function Information Technology > Testing
Information Technology > System / Business Analyst
Information Technology > IT Project Management
Published On 23/03/2020
ref. 200003G6_62976

To provide specialist advice and lead the team on quality assurance and testing, across multiple projects/systems and to deliver to business needs including:

  • Understand the testing effort by analysing the requirements of projects.
  • Estimate and obtain management support for the time, resources and budget required to perform the testing.
  • Organize the testing kick-off meeting
  • Define the testing strategy with support from Testing Manager
  • Arrange test resources with appropriate skills, attitudes and motivation as well as leveraging the Regional Service centre TCOE
  • Identify Training requirements and forward it to the Senior Manager, Quality Assurance and Testing Services (Technical and Soft skills).
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
  • Arrange the Hardware and software requirement for the Test Setup.
  • Assign task to all engaged testing resources and ensure that all of them have sufficient work in the project.
  • Ensure content and structure of all Testing documents / artefacts is documented and maintained.
  • Document, implement, monitor, and enforce all processes for quality assurance and testing as per standards defined by the organization.
  • Check / Review the Quality Control and Test Cases documents.
  • Keep track of the new requirements / change in requirements of the Project.
  • Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager
  • Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
  • Attend the regular client call and discuss the weekly status with the client.
  • Communication with the Business
  • Act as the single point of contact between Development and Testers.
  • Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
  • Review various reports prepared by Test engineers.
  • Ensure the timely delivery of different testing milestones.

Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.

  • Typically requires a tertiary qualification in an IT discipline or related field
  • Strong analytical capability and skills (i.e. - database architecture design, business intelligence application configuration, MIS report development, etc.)
  • Ability to make insightful, successful decisions
  • Competent delivering results through ownership & drive
  • The ability to think creatively and ensure services meets stakeholder needs and are fit for purpose.
  • The ability to manage multiple tasks, work to tight deadlines
  • Strong communication skills, both verbal and written
  • Strong presentation skills
  • Strong analytical skills
  • Ability to gather, synthesise and analyse data and draw logical conclusions
  • Well organised and results-driven individual.
  • Self-motivated with the ability to prioritise, meet deadlines and manage changing priorities.