About HKBN Ltd. HKBN Ltd. (SEHK Stock Code: 1310), operating through Hong Kong Broadband Network Limited, is the largest provider of residential fibre broadband services (symmetrical 100Mbps and above) in Hong Kong by number of residential subscriptions, with a core purpose to “Make Our Hong Kong a...

About HKBN Ltd.

HKBN Ltd. (SEHK Stock Code: 1310), operating through Hong Kong Broadband Network Limited, is the largest provider of residential fibre broadband services (symmetrical 100Mbps and above) in Hong Kong by number of residential subscriptions, with a core purpose to “Make Our Hong Kong a Better Place to Live”. HKBN offers an array of world-class enterprise solutions, including broadband and data connectivity, voice communication, managed Wi-Fi solutions, Cloud solutions and IT advisory services, as well as a diversified portfolio of residential broadband and Wi-Fi access, communication and entertainment services. HKBN owns an extensive fibre network in Hong Kong, which covers over 2.1 million residential homes passed, representing approximately 79% of Hong Kong’s total residential units, and more than 2,200 commercial buildings. HKBN takes great pride in developing its 2,900 plus Talents into a competitive advantage.

Assistant Officer (Corporate Account Servicing)

Job level Entry
Work exp Minimum 2 Years
Education Not applicable
Location
Kwai Hing
Employment type Full Time
Benefits Dental plan, Education subsidies, 5-day week, Flexible working hours, Insurance plan, Medical plan, Performance bonus, Home office
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Others
Published On 30/08/2018

The purpose to you with this career opportunity will be…

To make our services different in the eye of customers.

To be part of our mission, we are looking for a Assistant Officer - Major Corporate Account Relations to…

  • create a better customer experience on our product/service provided 

The Career Description for Assistant Officer - Major Corporate Account Relations
You will create impact via…

  • Support and coordinate after-sales services for selected corporate customers
  • Be the first post-sales contact point for these selected customers
  • Maintain good rapport with customers and improve their customer experience
  • Building close relationship to improve customer values
  • Knowledge of Mobile products is preferable
  • Liaise with internal departments to assure all the above requirements are met 

The follow attributes will be valued…

  • Degree /Higher Diploma holders with minimum 2 years of relevant working experience
  • Able to work under pressure and resolve problems under tight timeline
  • Fast learner with excellent interpersonal, communication, and negotiation skills
  • Strong in Microsoft Office and fluent in both Mandarin and English
  • Candidate with more experience will be considered as Officer – Major Corporate Account Relations
  • Immediate available is highly preferred

 

Interested parties, please click "' to submit your application.

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