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Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions that allow our customers to selectively or comprehensively enhance their network environments. 


In term of information value, Multisoft has the technical expertise in building the infrastructure of the enterprise-wide IT system or Internet-based global IT system for our customers. In term of business goal, we have our business professionals to offer business solution to our customers. Therefore, Multisoft equipped with experienced personnel on both areas will offer business solution by employing rigorous and stringent method or process and making use of top-quality computer products, services and supports to our customers so that they can reap the entire value from the top-of-the-line computer technology and result-oriented methodology.

Since 2006, we have been growing rapidly and stable, in order to further expand our business for Hong Kong, China, and Overseas, our sales team needs more young and energetic people to help developing our business.  Here is the opportunity to join our family and to grow with us.

Websites: http://www.multisoft.com.hk

Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions...

Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions that allow our customers to selectively or comprehensively enhance their network environments. 


In term of information value, Multisoft has the technical expertise in building the infrastructure of the enterprise-wide IT system or Internet-based global IT system for our customers. In term of business goal, we have our business professionals to offer business solution to our customers. Therefore, Multisoft equipped with experienced personnel on both areas will offer business solution by employing rigorous and stringent method or process and making use of top-quality computer products, services and supports to our customers so that they can reap the entire value from the top-of-the-line computer technology and result-oriented methodology.

Since 2006, we have been growing rapidly and stable, in order to further expand our business for Hong Kong, China, and Overseas, our sales team needs more young and energetic people to help developing our business.  Here is the opportunity to join our family and to grow with us.

Websites: http://www.multisoft.com.hk

Assistant Technical Manager

Job level Senior
Work exp Minimum 4 Years
Education Not applicable
Location
Kwun Tong Kowloon, Hong Kong
Employment type Full Time
Benefits Medical plan, Performance bonus
Industry Internet / Digital / eCommerce
Job function Information Technology > IT Project Management
Information Technology > IT Management
Information Technology > Network / System Admin
Published On 05/08/2018 2018-08-05

Responsibilities:

  • Assistant to handle daily support cases
  • Ensure all support team members  in a stable and effective environment to meet with all Services Level Agreement
  • Perform regular upgrade and update skill level for support team members
  • Perform operation fault analysis and provide recommendations to improve performance of production systems
  • Provide 7 x 24 support in conjunction with other services supporting parties, deliver technical support and day-to-day services to meet with customer requirements and Services Level Agreement
  • Take problem ownership and follow up through problem escalation procedure for all critical problems
  • Ensure day-to-day change requirements from customers are implemented in a timely and professional manner
  • Manage and coordinate systems development activities, estimate resources requirements, devise project schedule
  • Lead, coach, motivate and develop a high performing team, including training and career planning
  • Study and deploy the latest technology to ensure system reliabilities, performance, and security
  • Perform other ad-hoc duties as assigned

 

 Requirements:

  • Minimum 4 years’ experience as IT leader who has exposure to all IT functions include application development, network & infrastructure, support, compliance and IT systems security
  • In deep networking knowledge in LAN, WAN and IP Technologies
  • Technical knowledge in supporting MS office, MS server, Active Directory, exchange email, firewall, software
  • Knowledge in supporting IP phone, Video conference system, SharePoint is an advantage
  • Strong IT problem solving skills
  • Self-motivated with excellent communication skill & leadership skills in leading project teams
  • Able to work under pressure with tight time schedules
  • Excellent command of both spoken and written Cantonese and English

 

We offer a competitive remuneration package, career advancement opportunities and generous fringe benefits to the right candidate. Interested parties please send your full resume with stating current and expected salary by clicking "Apply Now" for application.

 

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