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Assistant Technical Support Manager

On behalf of a retailer, we are looking for high calibre to fill the position of Assistant Technical Support Manager.



  • Manage all technical aspects of network infrastructure and internet service operations and follow the company’s standard and procedures
  • Provide Server / Database / Helpdesk support, manage and liaise with external UNIX Server / Helpdesk vendors to ensure their provided services are up to the required standard and in a cost-effective approach
  • Maintain disaster recovery plan and periodical drill
  • Monitor utilization rate and plan for expanding network capacity and storage requirement
  • Keep abreast of new products and technology and maintain the network security and operation efficiency with up-to-date well-tested software and hardware



  • Degree in Computing Science / IT / computer related discipline
  • Minimum 6 years relevant experience in infrastructure Management and Helpdesk Support, preferably with SAP system in retail industry
  • Superb vendor management experience
  • Excellent project, resource and people management skills
  • Good command of English and Putonghua


Our client offers an attractive remuneration package and comprehensive fringe benefits to suitable candidate. Interested parties please submit detailed resume in Word format, including availability, present and expected salary, by e-mail to quoting Reference No. AJR-2545.

Data collected will be kept in strict confidence and used for recruitment purposes only. Only short-listed candidates will be notified.

Job level Middle
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Retail - Stores
Job function Information Technology (Help Desk / IT Support)
Information Technology (Network / System Admin)
Information Technology (Security / Audit)
Published On 07/11/2016