When was the last time you felt excited about going to work? At Nielsen, we are committed to growing our staff in an open, connected, useful and personal way. Don't just meet your expectations about your career aspirations - exceed them.  Nielsen's promise to you: You can be yourself You...

When was the last time you felt excited about going to work? At Nielsen, we are committed to growing our staff in an open, connected, useful and personal way. Don't just meet your expectations about your career aspirations - exceed them. 

Nielsen's promise to you:

  • You can be yourself
  • You can make a difference 
  • You can grow with us

Nielsen is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge.

For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world's population.

For more information on Nielsen, visit www.nielsen.com.

Associate Manager, Global Client Delivery

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location
Not Specified
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan
Industry Research / Survey
Job function Marketing / Public Relations > Marketing - Market Research
Published On 11/11/2020
ABOUT THIS JOB
Nielsen’s Global Client Delivery (GCD) is a modern service team transforming the way we work with our clients by using new tools and systems to support our teams to get the job done efficiently and effectively. The GCD team partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients.

RESPONSIBILITIES
  • Responsible for the training and development of the team. Ensure team members are trained to handle client requirements
  • Establish high standards of performance, provide support, recognition, and feedback to develop associates, and support a strong team environment
  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
  • Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs
  • Consult with clients regarding general concerns
  • Conduct external presentations
  • Supervise all stages of project management and monitor performance
  • Drive client satisfaction by providing insights and actionable recommendations during presentations
  • Develop a strategic understanding of industry trends, competition, and opportunities of Nielsen
  • Responsible for meeting the COE objectives as a whole and ongoing delivery of COE KPIs
  • Responsible for allocating work based on the current team workload capacity and the skills and aspirations of the team
A LITTLE BIT ABOUT YOU
This position is suitable for someone who would enjoy working in a fast-paced, dynamic company such as Nielsen. The successful candidate will develop solid numerical and analytical skills and learn about the Fast Moving Consumer Goods (FMCG) industry. GCD is part of a global team within Nielsen that works with various teams around the world.

QUALIFICATIONS
  • Bachelor or university degree in Business, Marketing, Economics, or related field
  • Business English knowledge, both verbal and written (and local language if required)
  • Minimum 3 years of relevant working experience in market research, agency, CPG
  • manufacturer/retailer, etc.
  • Advanced analytical skills. Good communication skills in Cantonese and English & visualization skills – interested in storytelling techniques
  • Comfortable working in a digitally enabled environment and able to work within a virtual environment
  • Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides
  • Strong analytical mind and excellent numerical skills
  • Ability to work within a virtual environment
  • Demonstrated strong leadership and people management skills
  • Strong business and financial acumen
  • Understanding of growth and brand strategy
  • Strong Project management skills