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Marriott International

Marriott International is a leading global lodging company with 30 brands representing more than 6000 properties in over 122 countries and territories. Our associates hail from dozens of countries and speak more than 50 languages.

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us.

Hong Kong SkyCity Marriott Hotel

Nestled on the edge of Lantau Island, the Hong Kong SkyCity Marriott Hotel provides a refreshing escape from the bustling city and an alternative option for meetings and conferences. Welcoming guests with an impeccable location, the hotel is near the Hong Kong International Airport and directly connected to AsiaWorld-Expo.

The only International 5-star hotel on Lantau Island offers luxurious accommodations, with 658 guest rooms having airport, island or sea view, 14 multi-functional meeting rooms spanning more than 13,000 square feet of meeting space, five restaurants, pampering treatments at the on-site award-winning Quan Spa, an indoor heated swimming pool and a 24-hour gym. Travelling to city centre is just a 28-minute train ride. Whether you are here for business or pleasure, we invite you to experience the exceptional luxury at our 5-star Hong Kong hotel.

Marriott International Marriott International is a leading global lodging company with 30 brands representing more than 6000 properties in over 122 countries and territories. Our associates hail from dozens of countries and speak more than 50 languages. It’s a powerful feeling, to belong. It’s...

Marriott International

Marriott International is a leading global lodging company with 30 brands representing more than 6000 properties in over 122 countries and territories. Our associates hail from dozens of countries and speak more than 50 languages.

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us.

Hong Kong SkyCity Marriott Hotel

Nestled on the edge of Lantau Island, the Hong Kong SkyCity Marriott Hotel provides a refreshing escape from the bustling city and an alternative option for meetings and conferences. Welcoming guests with an impeccable location, the hotel is near the Hong Kong International Airport and directly connected to AsiaWorld-Expo.

The only International 5-star hotel on Lantau Island offers luxurious accommodations, with 658 guest rooms having airport, island or sea view, 14 multi-functional meeting rooms spanning more than 13,000 square feet of meeting space, five restaurants, pampering treatments at the on-site award-winning Quan Spa, an indoor heated swimming pool and a 24-hour gym. Travelling to city centre is just a 28-minute train ride. Whether you are here for business or pleasure, we invite you to experience the exceptional luxury at our 5-star Hong Kong hotel.

At Your Service Agent (Call Center Agent / Telephone Operator)

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Chek Lap Kok Outlying Islands, Hong Kong
Employment type Permanent
Benefits 5-day week, Dental plan, Discretionary bonus, Education subsidies, Insurance plan, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Published On 25/01/2018 2018-01-25

 

Here’s To Your Journey with Hong Kong SkyCity Marriott Hotel.

Marriott Hotels is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

Hong Kong SkyCity Marriott Hotel located at Hong Kong International Airport is currently hiring a At Your Service Agent.

Responsibilities include:

  • Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction
  • To attend to each call in a courteous and efficient manner
  • To dispatch appropriate personnel to satisfy guest requests and resolve guest issues

Requirements:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable

 

Interested applicants, please send your resume (stating your expected salary and earliest availability) to the Human Resources Department.
E-mail: [skycitycareer@marriott.com ]
Address: 1 Sky City Road East, Hong Kong International Airport, Lantau
Fax: 3969 2093

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.