RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Banking Customer Service Executive ($14,000 - $18,000)

Job level Entry
Work exp 1 Year To 5 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong, North Point
Employment type Full Time
Benefits 5-day week, Additional subsidies, Alternate saturday, Competitive pay, Dental plan, Discretionary bonus, Education subsidies, Flexible working hours, Insurance plan, Medical plan, MPF, Performance bonus, PRC holidays, Year-end bonus
Industry Banking
Job function Banking / Finance > Retail Banking / Branch Banking
Banking / Finance > Others
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 30/04/2019

Responsibilities

  • Providing quality customer serivce via incoming calls and emails
  • Delivering accurate information and handling customers requests in compliance with policy
  • Handling banking transaction and service

Requirements

  • HKCEE / HKDSE or above
  • Good communication and customer service skills
  • At least 1 year experience in call centre or bank
  • Strong in problem solving and detailed minded

What we offer

  • Full banking benefits
  • Comprehensive training provided
  • Good career path
  • Year-end bonus
  • Annual leave