In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience...
In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.

So if you're looking to take your career to the next level, visit www.pagepersonnel.com.hk

Banking - Customer Service Officer (Fresh Graduates OK)

Job level Middle
Work exp No work experience
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Sales / Business Development / Customer Service > Account Servicing
Published On 05/07/2019
ref. 4076831/001_89901

*** Please note that there are multiple hires for Customer Service / Member Services / Investor Services/ Fund Services / Compliant handling / Quality Assurance Manager, ranging from 13k to 16k

*** Interested parties kindly send your resume to us by applying this job ad, short-listed applicants will be contacted shortly BY EMAIL ***

Client Details

My client is the Top 3 Largest Banks Globally + 1 Tier-1 Insurance Firm

*** As there are multiple openings available, the below JD is for reference only.

*** Our multiple openings spreads across different teams - relevant but not limited to: Customer Service / Member Services / Investor Services/ Fund Services / Compliant handling

*** Interested parties kindly send your resume to us by applying this job ad, short-listed applicants will be contacted shortly BY EMAIL

Description

Service existing accounts and clients through phone, email and face to face

Profile

Candidate Requirements:

* 0-2 years expereince of customer complaint handling
* Strong negotiation, influencing and interpersonal and negotiation skills
* Sound operational and system process study experience and strong analytical skills.
* Detail oriented and good logical process thinking
* Self- motivated, able to work under pressure and tight deadlines
* Confident to interact with cross functional teams independently.
* Excellent verbal and written communication skills in Chinese and English
* Totally customer-focused mindset and good commercial orientation
* Good computer skills (Excel, Word and PowerPoint)

Job Offer

Attractive Salary Package

To apply online please click the Apply button below. For a confidential discussion about this role please contact Natalie Lau on +852 3602 2465