RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Banking Hotline Customer Service Officer ($14,000 - $18,000)

Job level Entry
Work exp 1 Year To 10 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, English
Location
North Point
Employment type Permanent
Benefits 13-month pay, 5-day week, Additional subsidies, Dental plan, Discretionary bonus, General holidays, Insurance plan, Medical plan, MPF, Transportation allowance, Year-end bonus
Industry Banking
Job function Banking / Finance > Others
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 29/01/2019

Main Duties

  • Handling general banking transection for clients upon request via phone or other online platforms
  • Provideing professional customer service and slutions to customers 
  • Establishing and maintaining a good relationship with banking customers
  • Reporting unusual circumstances to call centre manafer and keeping customers 

Requirements 

  • HKCEE / HKDSE or above with 1 year of call centre experience 
  • Good spoken and written English and Chinese 
  • Problem solving skills and able to work independently 
  • Candidates with strong passion for banking industry are welcomed 

Benefits

  • Full banking benefits and general holiday 
  • Good career prospect (Top bank in Hong Kong)
  • Transportation allowance is offered 
  • Discretionaru bonus and performance bonus

Please send your resume to via []