Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and...

Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.

Bell Captain / Senior Bell Captain

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
Causeway Bay
Employment type Permanent
Benefits Dental plan, Discretionary bonus, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Catering / Hospitality > Others
Published On 08/07/2019
ref. CPJOBS3121567-01#0047

We are now inviting highly motivated and outgoing individuals to join our team:

Job Descriptions

  • Provide general information to customers and guests in a good and helpful manner
  • Handle and resolve guest complaints and establish good relationship with guests and clients in the Hotel 
  • Maintain proper records of luggage, parcels and letters kept at Concierge for guests
  • Ensure all luggages are delivered and collected accurately, efficiently and timely
  • Supervise and delegate duities to subordinates and prepare their work schedules as required
  • Train and provide courteous and professional services to both guests and customers of the Hotel

 

Job Requirements

  • 2 years relevant working experience, candidate with supervisory experiences is preferred
  • Certificate or above in Hospitality Management or relevant discipline
  • Good command of English, Mandarin and Cantonese
  • Excellent customer services and interpersonal skills
  • Proactive, detail-minded with pleasant personality 

*Candidates with more experiences will be considered as Senior Bell Captain 

We offer competitive remuneration package including 6 days off per month, public holiday, annual leave, discretionary bonus, duty meal, dental and medical coverage.

Please apply by sending your resume with present & expected salary and contact phone number to:

Human Resources Department
310 Gloucester Road, Causeway Bay, Hong Kong
Tel: 2839 3628 Fax: 2504 5736 

The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only.