Great Union Human Capital Ltd. is a professional headhunting company founded by a group of human resources experts, with the focus on recruiting talents for financial institutions, hotels, local listed companies and MNCs.

Great Union Human Capital Ltd. is a professional headhunting company founded by a group of human resources experts, with the focus on recruiting talents for financial institutions, hotels, local listed companies and MNCs.

Branch Operation Officer / Branch Operation Manager

Job level Middle
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Dental plan, Insurance plan, Medical plan, Performance bonus
Industry HR / Recruitment Services / Personnel Agency
Job function Banking / Finance > Retail Banking / Branch Banking
Published On 22/11/2019

Our Clients, a well-established bank in Hong Kong, is now looking for candidates to fit their post of Branch Operation Officer / Manager

 

Responsibilities

  • Assist Branch Manager in overseeing the business and operations related activities of the branch
  • Plan and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly according to the Bank’s standard procedures
  • Keep record of all related Registers and perform Customer Risk Assessment
  • Monitor the financial activities of accounts and report any irregularities to the Bank’s Money Laundering Control Officer
  • Monitor the service quality of the branch and handle customers' complaints
  • Monitor customer referral activities
  • Maintain the Bank's corporate image and comply with all internal guidelines

Requirements

  • University graduate or Certified Banker preferable
  • Minimum of 1-2 years’ banking experience of which at least 5 years at supervisory level of branch operations
  • If Experience over 5-10 experience can be a senior manager in operation  
  • Sound knowledge in branch operations and able to lead a team to ensure excellent services delivery
  • Strong technical knowledge of the Bank’s products and services
  • Good understanding of relevant branch policies, procedures, practices, rules and sales compliance requirement