DISCOVER NEW OPPORTUNITIES IN LANE CRAWFORD Lane Crawford invites top talent to join.



Lane Crawford invites top talent to join.

Business Analyst

Job level Entry
Work exp 4 Years To 5 Years
Education Bachelor Degree
Southern District
Benefits Dental plan, 5-day week, Shuttle bus, Medical plan, Performance bonus
Industry Retail - Others
Job function Information Technology > Product Management / Development
Information Technology > Others
Published On 29/05/2019

Job Highlights

  • Degree in Information System
  • Experience in ERP solutions
  • Sound understanding in POS and Digital

Job Purpose:  

“To gather and understand the business objective for all projects. And support strategic and operation optimization thinking with business process knowledge, and other methodologies to quantitatively analyse issues and drive technology solution to transform our business and process.”

Key Accountabilities:

  • In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:


  • Understand, validate, and support business group’s objectives, change requests and issues
  • Perform business process analysis in documenting AS-IS and TO-BE process
  • To conduct testing and feasibility studies to suggest enhancement approaches
  • To highlight any potential issues or incompatibility of proposed designs with existing systems, and suggest alternative approaches to align current and future solutions
  • High-level understanding on the architecture, integration mechanism and implementation schedule
  • Document business and solution requirements in the TO-BE processes to allow development teams with understanding of the requirements and expected behaviour, acting as the first point-of-contact for clarification
  • Provide Delivery Support in aligning on delivery priority, deployment schedule with development team, prepare release note or training materials to business, and to ensure seamless knowledge and support transfer to Service Desk team
  • Provide Post-Implementation support by responsible for incoming questions or issues raised after project deployment

Company Culture and Values

  • To fully engage and live by the Lane Crawford Vision, Passion, Learning and Collaboration (PLC) Values, Leadership Code and deliver our Customer Service Promise at all times
  • To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
  • To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity


  • Degree in Information System or related disciplines
  • 4-5 years relevant experience, preferably in Retail or Supply Chain related industry
  • Experience in ERP solutions or related

Sound understanding in POS and Digital

  • Experience in process improvement and solution design
  • Sound understanding on Project management process/governance, IT application development life-cycle, good practices, quality management techniques
  • Good in analysis and problem solving
  • Self-motivated, independent, responsible and detail-oriented
  • Well Team-player and work well under pressure
  • Good communication and relationship building
  • Strong command of spoken and written skills in English, Cantonese and Mandarin

To apply for this exciting opportunity, please submit your application on Lane Crawford Career or send your resume and your expected salary by clicking  

All information provided will be treated in strict confidence and used for recruitment purposes only.

At Lane Crawford we support our employees with a range of benefits reflecting the importance we place on the well being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, medical and dental coverage and staff purchase privileges, we provide shuttle buses to the Company Head Office, various social recreation activities, Staff Assistance Programme, best in-class training and development and regional work opportunities for the right candidate.