Business Analyst, Health & Employee Benefits

Job level Middle
Work exp No work experience
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Insurance / Pension Funding (MPF)
Job function Information Technology > System / Business Analyst
Insurance > Others
Published On 05/11/2019
ref. 19000CO2_24453

  • Provide business analysis service and/or process review to support business initiatives/product implementation/project execution and/or operations production system related issues
  • Lead the requirements gathering, requirements analysis and/or documenting business needs and requirements in a complex environment and/or small-medium scale projects
  • Liaise with end-users and IT delivery partners to facilitate alignment of understanding of requirements between business and IT
  • Conduct feasibility study and/or gap analysis
  • Act as solution advisor to business users in solving business process and system problems
  • Engage in solution design and apply operation knowledge to contribute alternative solutions
  • Evaluate solution options in terms of cost, timeline and quality (fit-for purpose)
  • Lead and coordinate solution delivery for simple enhancements
  • Lead/Execute user acceptance testing including test planning, execution and defect management
  • Prepare training materials and conduct training to end users
  • Lead/Conduct deployment verification test and implementation verification test
  • Provide post implementation support to end user immediately after system enhancement
  • Assist in project coordination and administrative tasks on needed basis


* Degree qualified, preferably in Business, IT, Operations Management or related disciplines
* Over 3 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis
* Proven track record in specifying user requirements and managing User Acceptance Testing
* Strong analytical and problem-solving skills along with being organized, structured, assertive are required
* Experience with AS400 is a plus
* Excellent verbal and written communication skill
* Previous project management experience will be an advantage