Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services....

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 389,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of U.S. $17.6 billion for year ended March 31, 2017 and is listed on the BSE Limited and National Stock Exchange of India Limited. For more information, visit us at www.tcs.com

Business Analyst /Operations excellence

Job level Entry
Education Not applicable
Location
Quarry Bay
Employment type Full Time
Industry Internet / Digital / eCommerce
Job function Information Technology > Engineering - Network
Published On 03/05/2019

Work type:

Expecting a BA/Operations excellence resource for this profile with Credit cards & SDLC life cycle knowledge.

Plan/Manage

  • Provide periodic updates to all key stakeholders on the overall progress of the projects, manage conflicts and escalate to Senior for any critical issues

FR review and sign-off ·

  • Join the FR walkthrough & review with biz stakeholders
  • Ensure FR document are complete, understandable by GCT developers & stakeholders including ensure proper scope, acceptance criteria, assumptions, constraints, dependencies and external impact are documented in the FR document
  • Lead conversation of the FR and user grooming between GCT and Biz stakeholders

UAT

  • Review the test scenarios and test cases to ensure thee scenarios and test cases will test out what is written in the BRD/FR
  • Assist / ensure test environment are properly set-up (support local interface/connectivity testing with local 3rd parties)
  • Ensure the project meets exit criteria.
  • Ensure all critical defects are fixed or with workaround agreed by biz users
  • Work with business users to complete the operation manual if applicable
  • Support all activities related to certification test (if any)

 

Implementation and Post Live

  • Manage cutover activities such as cutover check list and ensure sanity test, post live function and regression verification activities are in place and completed
  • Track post live issues and follow-up with fixes until project closure