Founded in 2014, Klook is one of the world’s leading travel activities and services booking platforms. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods and must-eats, and unique experiences around the world on its website and award-winning...
Founded in 2014, Klook is one of the world’s leading travel activities and services booking platforms. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods and must-eats, and unique experiences around the world on its website and award-winning app ('Best of 2015' & ‘Best of 2017’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book after arriving in their destinations and redeem the services by using QR codes or e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations. Our team has traveled some distance - growing to over 900 across 8 locations worldwide. We have been working hard and also having a lot of fun along the way, and we are not even close to our destination yet. Our team has diverse travel interests and is encouraged to create their own journeys, but we are all united in the mission to empower people to create the best travel experience anywhere, anytime.

Business Analytics Manager/ Senior Manager

Job level Middle
Education Bachelor Degree
Location
Central
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan, Performance bonus
Industry Internet / Digital / eCommerce
Job function Legal / Professional Services > Others
Sales / Business Development / Customer Service > Retail Sales
Information Technology > System / Business Analyst
Published On 19/03/2019

What you’ll do?

  • Strategize and work with tech team on data collection to enable business decisions, such as operations optimization and product mix strategies
  • Analyze business data regularly to identify business opportunities and operational improvement opportunities
  • Conduct in-depth analytical studies combining external research data and internal business analytics to facilitate senior management decisions
  • Collaborate with tech and business lines to automate operational processes based on business analysis insights such as inventory management, service level monitoring etc
  • Design comprehensive and user friendly dashboard for business line teams
  • Drive budgeting processes and engage business line teams

What you’ll need?

  • At least 5 years of experience in business analysis
  • Experience in programming or analytic tools such as SQL, Python, Access, VBA, Google Data Studio.
  • Experience in travel, ecommerce, or tech startups is a plus
  • Track record of successfully driving cross departmental projects is preferred
  • Fluent spoken and written English and Chinese
  • Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering or above
  • Eager to work in small team and fast-paced environment
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones

What you’ll get?

  • An environment that values honesty, transparency and respect with awesome co-workers across Asia
  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future