Business Change & Implementation Manager

Job level Middle
Education Bachelor Degree
Location Quarry Bay
Employment type
Industry Insurance
Job function Insurance > Others
Management > General Management
Published On 03/11/2016


  • Develop the implementation strategy for change, gain buy in from stakeholders and senior leaders
  • Develop practical recommendations and contribute to team discussions on implications of change impact analysis, identifying implementation challenges
  • Design and execute communications and stakeholder engagement plans including identification and definition of methods, channels, materials and feedback survey in order to drive the correct behavioural and organisational changes
  • Implement impact assessments considering people, process, system and financial impacts; develop appropriate strategies to address the impacts
  • Establish communication strategies that ensure continuation of staff engagement and retention
  • Design, implement and execute appropriate change strategies to support strategic transformational initiatives and programs of work
  • Contribute to the refinement of processes and procedures to improve change methodologies
  • Evaluate effective training materials and user guides through user capability assessment, training analysis, training strategy/approach and training evaluations



  • 5-8 years’ experience in executing change management initiatives including but not limited to organizational change, business process management, system implementations, enterprise risk, and operational excellence
  • Experience working on enterprise-wide initiatives for complex, global organizations
  • Insurance industry knowledge (e.g. claims, policy admin, insurance systems and general insurance products)
  • Exceptional business/management consulting skills in scoping, designing and delivering business operation and IT transformation activities
  • Strong strategic and tactical communication planning and execution skills – including identifying and authoring changes to related business processes, procedures, and standards
  • Broad knowledge of change management skills and use of project management practices, methodologies and tools


Interested candidates please email us your full resume with current and expected remuneration package & available date to

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.

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