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The Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have expanded to become one of the largest independent express courier & logistics companies in Asia  with global coverage. We have offices around the world to ensure maximum efficiency and accessibility with our global & regional headquarters (Royale International Couriers Limited) in Hong Kong.

Royale International assists companies to improve their supply chain management by offering an in-depth global knowledge and a 24/7 philosophy. 
We are currently seeking a high calibre individual to join us; this is an excellent opportunity to be involved in a fast moving industry.

The Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have expanded to become one of the largest independent express courier & logistics companies in Asia with global...

The Royale International Group is one of the largest independent express companies in Asia and has been providing customized global express solutions to clients worldwide since 1980. We have expanded to become one of the largest independent express courier & logistics companies in Asia  with global coverage. We have offices around the world to ensure maximum efficiency and accessibility with our global & regional headquarters (Royale International Couriers Limited) in Hong Kong.

Royale International assists companies to improve their supply chain management by offering an in-depth global knowledge and a 24/7 philosophy. 
We are currently seeking a high calibre individual to join us; this is an excellent opportunity to be involved in a fast moving industry.

Call Center Executive

Job level Entry
Education Not applicable
Location
Kowloon Bay Kowloon, Hong Kong
Employment type Full Time
Benefits Shuttle bus
Industry Freight Forwarding / Logistics / Delivery
Job function Others > Others
Sales / Business Development / Customer Service > Others
Published On 22/06/2018 2018-06-22
ref. CC-180104

Responsibilities:

  • Work in Customer Service Department
  • Handle enquiry, order booking and complaint through hotline or e-mail
  • Coordinate with internal colleagues for ensuring smooth pick up service
  • Guest registration
  • Other adhoc duties as assigned

Requirements:

  • HKDSE or above
  • Good command of spoken and written Cantonese, English and Mandarin
  • Be customer-oriented with good complaint handing and interpersonal skills
  • Self-motivated, independent and hardworking
  • Fresh graduates are welcome

Working Hour:

  • Monday - Friday (09:00 – 18:00 / 10:00 – 19:00 / 11:00 – 20:00 )
  • Alt. Saturday (09:00 – 18:00 / 10:00 – 19:00)
  • Sunday Off
  • Shift Duty is required (including Public Holiday)

The remuneration package will include birthday leave, 5 days paternity leave, compassionate leave, 12 days annual leave, and medical benefits including medical expenses and sick leave, etc.

Please visit our web site  http://www.royaleinternational.com/ for company information.

Interested applicants please provide your detailed resume stating your current and expected salary to us by clicking ‘Apply Now’

All information collected will be used for recruitment purposes only.