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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Call center specialist - MPF services

Job level Entry
Location
Within Hong Kong Hong Kong
Employment type
Industry Financial Services
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 13/02/2018 2018-02-13 2018-02-20

Call center specialist - MPF services

Our client is a joint venture founded by a trustee company and an insurance corporation holdings limited.

Responsibilities:

  • Provide MPF scheme administration support, including enrolment, contribution, switching and termination and align with all regulatory requirements
  • Ensure smooth running of the account assigned and follow up on outstanding issues
  • Handle customers' enquiries and provide solutions
  • Perform clerical duties including data input, scanning and filing
  • Handle ad hoc assignments as required

Requirements:

  • Diploma or above
  • Basic MPF knowledge
  • Good problem-solving, customer focused and communication skills
  • Able to work independently and under pressure
  • Proficient in PC applications including Excel, Word and Chinese word processing
  • Good command of both written and spoken English and Chinese
  • Immediate available is highly preferred
  • Candidates with less experience will also be considered