Founded by the inventor of the first patent detector lock in 1818, Chubb is a leading provider of security and fire-safety solutions for businesses and industry nationwide. Chubb is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation...
Founded by the inventor of the first patent detector lock in 1818, Chubb is a leading provider of security and fire-safety solutions for businesses and industry nationwide. Chubb is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies.

To learn more about our company, please visit www.chubb.co.uk To cope with the continuous business expansion of the Company, we invite talented and professional candidates to join our growing team. 

Call Centre Operator (Ref: CT/CHB/CMS)

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Hunghom
Employment type Permanent
Benefits Dental plan, Discretionary bonus, Education subsidies, Insurance plan, Medical plan, Paid overtime
Industry Security / Fire / Electronic Access Controls
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Sales / Business Development / Customer Service > Others
Published On 29/05/2019
ref. CPJOBS/CHB/CMS

 

Major Responsibilities

  • To perform daily operations of Control Room (may require shift duty)
  • To record call orders and arrange technical support for the monitoring and maintenance service
  • To handle and resolve customers’ enquiries

Qualifications

  • F.5 or above
  • 2-3 years' work experience in telemarketing / customer service / call centre
  • Good telephone manner, communication and problem solving skills
  • Good command of English and Cantonese, Mandarin is a plus
  • Responsible, mature, strong communication and good interpersonal skills
  • Customer-focused and able to work independently
  • Computer literate

 

Attractive compensation and benefits packages will be offered to the right candidate. Interested parties, please click & send your application together with a full resume stating your present and expected salary and date of availability to us (please quote the reference number);or


By mail
The Talent Acquisition Manager, Chubb Hong Kong Limited, 10/F, Octa Tower, 8 Lam Chak Street, Kowloon Bay, Kowloon ; or

By fax
2764 3098

You may also contact us by our recruitment hotline at 5362 3810 (WhatsApp welcomed) in case you have any enquiries.

Personal data provided in your application will be kept in the strictest confidence. It will only be used for employment-related purposes by any entity within our Group. Applicants not notified within 1 month will be considered as unsuccessful. Unsuccessful application may be kept for another 3 months for new openings or consideration by another entity within our Group before properly shredded.

Security License No. : 0961