Cargo Operations Officer (Airport)

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
HK International Airport
Employment type Full Time
Benefits 13-month pay, Insurance plan, Medical plan, Performance bonus, Transportation allowance
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Aviation Services
Logistics / Transportation > Freight / Cargo Forwarding
Logistics / Transportation > Planning & Analysis
Published On 13/06/2019

Pacific Air (HK) Limited, a Hong Kong based company, is a professional and dedicated General Sales and Services Agent (GSSA) serving our client airlines in both the passenger and cargo capacity with regional coverage. We provide a complete range of airlines services and work in partnership with our clients using our expertise in passenger and cargo business to support daily sales, operational, and customer service needs.

Website: http://www.pacificairholding.com.hk/

 

Cargo Operations Officer (Airport)

 

Job Duties:

  • Monitor all operational requirements by carriers and coordinate all operational work flow;
  • Liaise with cargo terminal to ensure proper build up of cargo in accordance with plan and to ensure cargo readiness for transportation;
  • Liaise and communicate with airlines’ head officer for all flight operations related matters and prepare post flight reports according to instructions;
  • Coordinate with Airlines’ principle to ensure ULD stock in good level;
  • Coordinate with relevant parties for smooth and safe loading and unloading;
  • Ensure the whole loading and unloading process is performed within the required time-frame to achieve the on-time performance target;
  • Close coordination with Customer Service Team, follow up customer’s request and complaint and provide necessary support and service in a professional manner;
  • Prepare weekly and monthly report to management;
  • Perform shift duties and any ad hoc duties as assigned.

 

Requirements:

  • Excellent command of both spoken and written English and Chinese
  • University Graduate or Diploma in Supply Chain & Logistics industry preferable
  • Minimum 2 years of experience related to cargo handling in airlines industry or ground handling agents
  • Holder of RAR & DGR certificates is preferred
  • Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is advantageous
  • Knowledge in Cargo Spot system and SAP is advantageous
  • Tactful in handling customers, problem solving and interpersonal skills
  • Good communications skills, detail-minded, patient, able to work under pressure
  • Ability to work independently, self-motivated and a good team player
  • A positive attitude with a commitment to work in the aviation industry
  • Proficient in PC applications and MS Office (Excel, Word and Outlook)

 

Benefits:

  • Attractive Remuneration
  • Discretionary Bonus
  • 13-month Pay
  • Medical Scheme
  • Transportation Allowance

 

Personal data collected will be used for recruitment purpose only.

Location: Airport Area