Cargo Operations Officer (Airport)

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
HK International Airport
Employment type Full Time
Benefits 13-month pay, Insurance plan, Medical plan, Performance bonus, Transportation allowance
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Logistics / Transportation > Aviation Services
Logistics / Transportation > Freight / Cargo Forwarding
Logistics / Transportation > Planning & Analysis
Published On 13/06/2019

Pacific Air (HK) Limited, a Hong Kong based company, is a professional and dedicated General Sales and Services Agent (GSSA) serving our client airlines in both the passenger and cargo capacity with regional coverage. We provide a complete range of airlines services and work in partnership with our clients using our expertise in passenger and cargo business to support daily sales, operational, and customer service needs.



Cargo Operations Officer (Airport)


Job Duties:

  • Monitor all operational requirements by carriers and coordinate all operational work flow;
  • Liaise with cargo terminal to ensure proper build up of cargo in accordance with plan and to ensure cargo readiness for transportation;
  • Liaise and communicate with airlines’ head officer for all flight operations related matters and prepare post flight reports according to instructions;
  • Coordinate with Airlines’ principle to ensure ULD stock in good level;
  • Coordinate with relevant parties for smooth and safe loading and unloading;
  • Ensure the whole loading and unloading process is performed within the required time-frame to achieve the on-time performance target;
  • Close coordination with Customer Service Team, follow up customer’s request and complaint and provide necessary support and service in a professional manner;
  • Prepare weekly and monthly report to management;
  • Perform shift duties and any ad hoc duties as assigned.



  • Excellent command of both spoken and written English and Chinese
  • University Graduate or Diploma in Supply Chain & Logistics industry preferable
  • Minimum 2 years of experience related to cargo handling in airlines industry or ground handling agents
  • Holder of RAR & DGR certificates is preferred
  • Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is advantageous
  • Knowledge in Cargo Spot system and SAP is advantageous
  • Tactful in handling customers, problem solving and interpersonal skills
  • Good communications skills, detail-minded, patient, able to work under pressure
  • Ability to work independently, self-motivated and a good team player
  • A positive attitude with a commitment to work in the aviation industry
  • Proficient in PC applications and MS Office (Excel, Word and Outlook)



  • Attractive Remuneration
  • Discretionary Bonus
  • 13-month Pay
  • Medical Scheme
  • Transportation Allowance


Personal data collected will be used for recruitment purpose only.

Location: Airport Area