Goldin Group has a diverse portfolio of multinational businesses spanning Hong Kong, Mainland China, the United States, Australia and Europe. Its businesses range from property, financial services and consumer electronics to wine and lifestyle. The Group is headquartered in Hong Kong where it has a listed...

Goldin Group has a diverse portfolio of multinational businesses spanning Hong Kong, Mainland China, the United States, Australia and Europe. Its businesses range from property, financial services and consumer electronics to wine and lifestyle. The Group is headquartered in Hong Kong where it has a listed company on the Hong Kong Stock Exchange, Goldin Financial Holdings Limited (stock code: 00530). Its German subsidiary, telecommunications firm Gigaset AG, is listed on the Frankfurt Stock Exchange (ETR: GGS). Since its conception in 1993, Goldin Group has been committed to creativity and achieving the impossible, inspired by its motto: Go Beyond.

Chinese Operations Manager / Restaurant Manager / Assistant Restaurant Manager

Job level Senior
Education Below F.5
Location
Kowloon Bay
Employment type Full Time
Benefits Dental plan, Shuttle bus, Medical plan
Industry Food & Beverage (Catering)
Job function Catering / Hospitality > Food & Beverage
Published On 28/05/2019

Responsibilities:

  • Responsible for implementing service standard, SOP, service workflow and everything associated with service and employee management of the front of the house
  • Manage the team to deliver an excellence customer service to the customers to sustain the brand’s image
  • Ensure business earnings with competitive products and pricing
  • Organise, plan and promote marketing activities, act as project leader for special events and projects
  • Manage restaurant labour and related day-to-day operating activities
  • Responsible for the Cost Control, Hygiene Management and Landscape Standard of the restaurant set by the Management
  • Provide training to staff and to lead a team to achieve the set goal and total guests’ satisfaction
  • Maintain high visibility during service and occupancy in order to ensure smooth running of operations, promote good public relations, take corrective actions and handle customers' complaints to ensure their satisfaction
  • Build up and maintain good relationships with key customers and update customer list
  • Perform restaurant duties as assigned by Management

 

Requirements:

  • Minimum of 8 years relevant working experience with at least 3 years’ experience in top Michelin star restaurant or hotel
  • Refine in serving, charismatic leadership character, equip with wine and food knowledge is highly preferred
  • Cultivating and maintaining a positive working environment
  • Open minded, self-motivated and service-oriented with excellent communication & interpersonal skills
  • Good command of written and spoken English, native English speaker would be an advantage

 

Benefits:

  • 12 Annual Leave
  • Medical Benefit
  • Life Insurance
  • Dental Scheme
  • Discretionary Bonus
  • Referral Bonus
  • Meal Benefit
  • Staff Discount
  • Free Shuttle Bus
  • 3 Days of Day-off per 2 weeks