AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance. AXA Hong Kong is committed...
AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.
We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.


1Based on 2013 Office of the Commissioner of Insurance market share statistics

Claims Service Associate

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Industry Insurance / Pension Funding (MPF)
Job function Insurance > Claims
Insurance > Others
Published On 11/09/2019
ref. 19000BLG_83510

Job duties:

  • To engage and efficiently resolve insurance claims subject to the policy contract and case merits
  • Handle claims cases via telephone or emails in a fair manner and in line with Company's policies and protocols.

Job requirements:

  • Diploma or above; insurance qualification or legal knowledge and/or background would be an advantage
  • Fresh Graduates are very encouraged to apply
  • Good communication & interpersonal skills
  • Critical & lateral thinking required
  • Positive & self-motivated