Together, we can achieve more The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 70 branches, 54 SupremeGold Centres, and 11 i-Financial Centres throughout the city. With a team of over 3,700 professionals in Hong Kong and more than 9,900 worldwide, BEA embraces...

Together, we can achieve more

The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 70 branches, 54 SupremeGold Centres, and 11 i-Financial Centres throughout the city.

With a team of over 3,700 professionals in Hong Kong and more than 9,900 worldwide, BEA embraces a spirit of teamwork in every challenge. We invite you to become part of our team and to join us on our journey towards a bright and exciting future.

Clerk (Retail Lending Operations, System Support & Authorization)

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Dental plan, Insurance plan, Maternity leave, Meal allowance, Medical plan, MPF, Paternity leave, Social & recreation facility
Industry Banking
Job function Banking / Finance > Others
Published On 04/05/2019
ref. Job ID: 2305

Retail Lending Operations Department

Clerk (Retail Lending Operations, System Support & Authorization) (Job ID: 2305)

Responsibilities:

  • To handle authorization requests and merchant telephone enquiries.
  • To assist in handling customer enquiries and complaints.
  • To perform ad hoc account maintenance and other clerical duties as assigned.

Requirements:

  • HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above.
  • Minimum of 2 years' working experience in card operations an advantage.
  • A good team player with strong interpersonal and communication skills.
  • Proactive, independent, detailed-oriented and able to work under pressure.
  • Good command of both spoken and written English and Chinese; Putonghua proficiency an advantage.
  • Must be willing to work assigned shift hours.

(Candidates with more working experience and higher educaton level will be considered for the Assistant Manager/Officer/Assistant Officer/Senior Clerk positions)

 

Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=2305&PostingSeq=1 or by clicking the "Apply on company website" button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.