In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience...
In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.

So if you're looking to take your career to the next level, visit www.pagepersonnel.com.hk

Client Experience Manager - One of the largest Corporate Bank

Job level Senior
Work exp No work experience
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Corporate Banking
Banking / Finance > Account / Relationship Management
Banking / Finance > Corporate Finance
Published On 15/06/2018
ref. 4000393/001_66217
Our client is seeking for candidates with customer service experience in banking to ensure the quality standard of customer services.



Client Details



Our client is a well-known international corporate bank. Our clients provides a full range of professional financial services to commercial, corporate, institutional and government customers. As one the largest Corporate Bank in Australia, they have leading client base and revenue growth every year. They are looking for a high-caliber to join their expanding team.



Description

  • Ensure the quality standard of the customer services in a professional manner
  • Handle customer enquiries, requests, complaints or suggestions
  • Have a deep understanding of the needs of clients
  • Facilitate the process improvement by cooperating with different departments
  • Evaluate the business risks and ensure compliance in accordance the latest rules and regulations






Profile

  • Bachelor degree holder in Business related discipline
  • Experience for minimum 3 years in Corporate Banking or BTB Financial Institution in Hong Kong or China
  • Knowledge in corporate and institutional banking products
  • Knowledge in KYC/ AML
  • Able to work under fast paced environment with strong analytical skills
  • Willing to work independently with good time management
  • Excellent communication skills in English, Mandarin and Cantonese






Job Offer

  • Exposure in leading bank
  • Attractive salary package
  • Promising career progression






To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Winsy Lai on +852 2258 2441.