RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Client Service Administrator (Pension/ Finance/ $14Kup)

Job level Entry
Location
Within Hong Kong
Benefits 5-day week, Competitive pay, Discretionary bonus, Medical plan
Industry Banking
Job function Administration > Administration / Operation Manager
Banking / Finance > Account / Relationship Management
Digital / Web / Mobile > Customer Relationship Management (CRM)
Published On 21/01/2020

Responsibilities:

 

  • Handle all inbound and outbound calls and email (no cross selling is needed)
  • Handle customer enquiries and complaints in relation to Pension Business
  • Maintain good relationship with customers by providing customer service in professional manner
  • Provide clerical and administration support to the team (including data input and filing, etc.)

Requirements:

  • Form 7 or above
  • Preferably 1 year experience gained in customer service / hotline service
  • Passed in MPF License Exam is an advantage
  • Excellent telephone manner with mature and pleasant attributes
  • Proficient in PC applications including Excel, Word and Chinese Word Processing