RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Client Service Administrator (Pension/ Non-sales/MPF/CS)

Job level Entry
Location
Within Hong Kong
Benefits 5-day week, Competitive pay
Industry Business Services / Consulting Services
Job function Administration > Administration / Operation Manager
Banking / Finance > Fund Management / Hedge Fund
Catering / Hospitality > Customer Service / Ambassador
Published On 23/03/2020

Responsibilities:

  • Handle all inbound and outbound calls and email, no cross selling is needed
  • Handle customer enquiries and complaints in relation to Pension Business
  • Maintain good relationship with customers by providing customer service in professional manner
  • Provide clerical and administration support including data input and filing, etc.

Requirements:

  • Form 7 or above with 1 year or more experience in customer service / hotline service
  • Proficient in spoken and written English, Chinese and Cantonese
  • Proficient in PC applications including Excel, Word and Chinese Word Processing
  • Passed in MPF License Exam is an advantage