Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:Banking & FinanceProperty & ConstructionInformation TechnologyEngineeringLegal & Professional ServicesLuxury...
Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:
- Banking & Finance
- Property & Construction
- Information Technology
- Engineering
- Legal & Professional Services
- Luxury Retail
- Top Executives
For general enquiry, please send email to info@ebrohrs.com
Client Service Manager / Officer
Job level | Middle |
---|---|
Work exp | 1 Year To 12 Years |
Education | Associate Degree |
Language | Chinese - Cantonese, Chinese - Mandarin, English |
Location |
Within Hong Kong
|
Employment type | Full Time |
Benefits | 5-day week, Discretionary bonus, General holidays, Housing allowance, Medical plan |
Industry | Telecommunications |
Job function |
Sales / Business Development / Customer Service > Account Servicing Sales / Business Development / Customer Service > Customer service / Sales Support Sales / Business Development / Customer Service > Sales Management |
Published On | 04/12/2019 |
Salary (HKD) | $12,000 - $35,000 / month |
The Job
- Client: An. I.T. & Telecommunication Service Provider
- Position: Client Service Manager / Client Service Executive
- Responsibilities: To be the key contact person to provide after-sale service to clients. Answer client inquiries on product and service problems, provide support and resolve complaints. Maintain client relationship and boost sales volume - Review service contracts and explore for business opportunities through new products & services update, cross-selling, up-selling.
- $15K-35K. 5-day. Medical. Bonus
Requirements
- Tertiary educated
- 2-8 years experience in account services / sales & marketing / customer services
- Relevant experience in I.T. & Telecommunication industry will be an advantage but not a must.
- Excellent client management skills
- Excellent presentation and communication skills
- Proficient in English and Chinese
- Candidates with less experience will be considered as Assistant Client Service Manager / Client Service Executive
cpjobs.com - Client Service Manager / Officer - is a part of Sales / Business Development / Customer Service, Telecommunications, in Hong Kong, placed by EBRO EXECUTIVE SEARCH LIMITED
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