RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Client Service Representative (16K up)

Job level Entry
Location
Within Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > Others
Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Account Servicing
Published On 13/07/2018

 Responsibilities:

  • Handle customer enquiries in a professional manners
  • Identify customers' needs and provide solutions 
  • Provide comprehensive and professional phone banking services to premier customers
  • Develop trusted relationships with customers through phone channels
  • Resolve customer disputes or complaints

 Requirements:

  • Fresh graduates are welcomed
  • Prior 1-2 years of experience is advantageous 
  • Effective communication and problem solving skills
  • Willing to perform shift duties, including weekends and public holidays if required

Interested parties please contact 3702 3819 for more details.