We’re a global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Our service quality is very important to us – in fact, “Client First” is at the top of our values list. If you're good at closing deals and providing...

We’re a global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Our service quality is very important to us – in fact, “Client First” is at the top of our values list. If you're good at closing deals and providing exceptional customer service, join our dedicated sales team! Join our team to help us maintain good relations with our clients, support our sales operation, and maintain our exceptional service quality.

Client Service Representative (Fresh Grad are welcomed)

Job level Entry
Education Not applicable
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Kwun Tong
Employment type Full Time
Benefits 5-day week, Dental plan, Flexible working hours, Medical plan, Performance bonus
Industry Testing / Laboratory
Job function Manufacturing > Quality Assurance / Control
Others > Others
Sales / Business Development / Customer Service > Account Servicing
Published On 05/12/2018

Are you a people person with some experience in sales, and some knowledge of the Hong Kong and European markets? Can you keep many balls in the air at once without losing sight of quality? Are you able to resolve sensitive situations to everyone’s satisfaction? Do you know the difference between good customer service and GREAT customer service?

In that case, we think you would make a great Client Service Representative!

The Job Description:

Make a real impact to the most important area of sales, repeat business, by keeping our existing clients as happy and engaged as possible.

You will be expected to:

  • Communicate efficiently with clients: providing quotations, processing orders, responding to messages, and dealing with daily inspection issues
  • Handle some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
  • Help our clients to use our online platform, and encourage them to try out its many useful functions

The Candidate:

It could be you, if you have:

  • Higher Diploma holder or above in any discipline 
  • 1-2 years working experience in accounting service is plus
  • Fresh graduates are welcome (training will be provided);
  • Good command of English, Cantonese and Mandarin;
  • Self-initiated, independent and a good team player;
  • Immediately available is preferred.

Interested parties, please send resume with expected salary to us by clicking