Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and...

Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.

 

Concierge/ Senior Concierge

Job level Middle
Education Not applicable
Location
Causeway Bay
Employment type Full Time
Benefits Dental plan, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Published On 21/09/2019

We are now inviting highly motivated and outgoing individuals to join our team:

Job Descriptions

  • Handle all guest inquiries and provide assistance whenever possible and build relationships with guests to delight and gain loyalty
  • Ensure guest recovery exceeds guests' expectations
  • Assist the Concierge Supervisor conduct essential training
  • Ensure hand over shift by shift are seamless and accurate
  • Moniter discipline, grooming and performance of all staff within the section

 

Job Requirements

  • 3 years relevant working experience, candidate with supervisory experiences is preferred
  • Certificate or above in Hospitality Management or relevant discipline
  • Good command of English, Mandarin and Cantonese
  • Excellent customer services and interpersonal skills
  • Proactive, detail-minded with pleasant personality 

**Candiates with less experiences will be considered as Concierge

We offer competitive remuneration package including 6 days off per month, public holiday, annual leave, discretionary bonus, duty meal, dental and medical coverage.

Please apply by sending your resume with present & expected salary and contact phone number to:

Human Resources Department
310 Gloucester Road, Causeway Bay, Hong Kong
Tel: 2839 3628 Fax: 2504 5736