Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and...

Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.

Concierge Supervisor

Job level Middle
Work exp Minimum 5 Years
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Full Time
Benefits Dental plan, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Published On 20/10/2018

 

We are now inviting highly motivated and outgoing individuals to join our team:

Job Descriptions

  • Assist the Assistant Chief Concierge in implementing and maintaining the hotel standards throughout the department
  • Response proactively to guests' queries and ensure appropriate actions are taken
  • Handle guests' comments and complaints effectively while protecting both the interests of the guests and the Hotel
  • Supervise parking performance and maximize profitable
  • Offer training and guardians to subordinates; maintain effective communication with other departments

Job Requirements

  • A minimum of 5 years relevant working experience with at least 2 years in supervisory level 
  • Willing to work on shifts in a competitive environment, overnight shift is required
  • Higher Diploma or above in Hospitality Management or related discipline
  • Good command of English, Mandarin and Cantonese
  • Proactive, courteous with customer oriented personality

 

We offer competitive remuneration package including 6 days off per month, public holiday, annual leave, discretionary bonus, duty meal, dental and medical coverage. 

 

Please apply by sending your resume with present & expected salary and contact phone number to:

Human Resources Department
310 Gloucester Road, Causeway Bay, Hong Kong
Tel: 2839 3628 Fax: 2504 5736 

 

The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only.