G4S Secure Solutions (Hong Kong) Limited G4S is the world's leading security solutions group, which specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has...

G4S Secure Solutions (Hong Kong) Limited

 

G4S is the world's leading security solutions group, which specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has an additional stock exchange listing in Copenhagen. G4S has operations in more than 100 countries and over 585,000 employees. For more information on G4S, visit . www.g4s.com

 

To cope with the strategic growth of the business, we are now seeking a high caliber candidate to fill the following vacancy.

Control Supervisor / Shift Controller

Job level Entry
Work exp Less than 1 year To 5 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Lai Chi Kok
Employment type Permanent
Benefits Discretionary bonus, Medical plan, Paid overtime
Industry Security / Fire / Electronic Access Controls
Job function Security / Property Management / Safety Control > Others
Published On 13/03/2020

Control Room is required to monitor the whole of G4S Secure Solutions operations on a 24/7 basis. All ad hoc, extra-ordinary incidents that are reported to the Control Room must be handled by the Control Supervisor and Shift Controllers in the first instance with escalation to the appropriate management level as the incident dictates.

 

Responsibilities:

  • To manage various control room functions, including the usage of in-house software and internal compliance work
  • Work closely with security operation team and give suitable responses
  • Responsible for answering telephone hotline and data entry
  • Provide customer service for clients and handle customer complaints 


Requirements:

  • F.5 or above
  • With good PC skills
  • Written and spoken in English and Chinese
  • Good in customer services skills
  • High integrity and good communication with senior management
  • Security control room experience is an advantage
  • Willing to work on shift duties (10hrs per shift); including overnight shifts
  • Able to work under pressure

 

Candidate with more experience will be considered as Shift Controller

 

Interested and suitably qualified candidates should send their applications and resumes including present and expected salary to: -

The Human Resources Services Department
G4S Secure Solutions (Hong Kong) Ltd
1st Floor The Securicor Centre
481 Castle Peak Road, Hong Kong
or visit our career center website http://greaterchinajobs.g4s.com