Credit Control/ Special Assets - VP

Job level Middle
Work exp No work experience
Education Bachelor Degree
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Credit
Published On 22/03/2020
ref. BBBH11657_41730

Our client is a sizeable Chinese Retail & Commercial Bank based in Hong Kong, currently looking for a seasoned candidate with solid experience in retail unsecured collection to be the leader in the team.


  • Directly report to Special Assets Department Head
  • Handling in reporting the retail unsecured collection to various internal / external parties
  • Lead a team over 10 staffs, monitor the team's performance, entire charge-off rate and back up supervision of Collection Back-end Team
  • Meet monthly targets by arranging adequate resources, and employing different tactics
  • Review and refine collection strategies in response to the change of economy
  • Handle and investigate the complaints from customers and regulatory bodies
  • Review and update Standard Operating Procedure (SOP) for credit control team
  • Ensure collection activities comply with local legislation and company policies


  • Degree holder with minimum 5 years' relevant experience in Retail unsecured collection
  • Good legal knowledge including civil litigation and data privacy.
  • Strong leadership, customer oriented with good negotiation, communication and interpersonal skills.
  • Proficiency in MS applications especially in Excel and Chinese word-processing.
  • Proficiency in both spoken and written English and Chinese (including Mandarin)

Click "Apply Now" to apply for this position or call Cardie Siu at +852 3180 4955 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.