A pioneer in luxury retail, Joyce was the first to discover and introduce international designers to Hong Kong in 1971. Today it collaborates with the world’s most talented creatives to provide a personalised and unique edit of the very best fashion collections within sleek and modern surroundings. ...

A pioneer in luxury retail, Joyce was the first to discover and introduce international designers to Hong Kong in 1971. Today it collaborates with the world’s most talented creatives to provide a personalised and unique edit of the very best fashion collections within sleek and modern surroundings. 
 

We are looking for a bright, enthusiastic and energetic person to fill the following vacancy:

 

CRM Executive

Job level Middle
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Southern District
Employment type Full Time
Industry Retail - Others
Job function Marketing / Public Relations > Others
Marketing / Public Relations > Marketing - General / Support
Marketing / Public Relations > Public Relation - General / Support
Published On 13/09/2019

Responsibilities:

  • Responsible for CRM activities and campaigns including but not limited to customer acquisition, retention, customer segmentation, database marketing and VIP program initiatives
  • Analyze customer database and identify the target segment
  • Generate CRM related reports and analysis for stores and management review
  • Monitor and analyze performance and effectiveness of all CRM programs on regular basis
  • Assist in the creation, implementation of direct marketing campaigns (direct mailer, email, mobile messaging)
  • Handle customer enquiries and feedback

Requirements:

  • Degree holder in Marketing, Business or related discipline
  • Minimum 1 year related experiences in CRM or marketing
  • Analytical, detailed and organized
  • Team player with good interpersonal and communication skills
  • Proficiency in MS office (Excel, Words & PowerPoint)
  • Good command in both written and spoken English and Chinese (Cantonese and Mandarin)

We offer a competitive and attractive remuneration package as well as challenging and exciting career opportunities.

Interested parties, please send full resume with expected salary by clicking  or click

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