Macroview Telecom is a leading networking system integrator with a strong foothold in Hong Kong and China. As a Cisco Certified Gold Partner, we excel in providing total network solutions to telecom providers and enterprises based on latest information technologies for data networking and communications,...

Macroview Telecom is a leading networking system integrator with a strong foothold in Hong Kong and China. As a Cisco Certified Gold Partner, we excel in providing total network solutions to telecom providers and enterprises based on latest information technologies for data networking and communications, IP telephony and unified communications, optical networking, video streaming and broadcast, network security and network management. We have been operating for over 20 years and now have 7 offices and technical support centers in Hong Kong, Guangzhou, Shanghai, Beijing, Dongguan, Shenzhen and Macau. Based in Hong Kong, we have in total more than 400 staffers in Hong Kong. To cope with our continued business expansion, we are seeking the following personnel to join our team.

Customer Care Executive

Job level Entry
Work exp Minimum 3 Years
Education Bachelor Degree
Location
Quarry Bay
Employment type Full Time
Benefits 5-day week, Education subsidies, Medical plan, Performance bonus
Industry Information Technology
Job function Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Business Development
Sales / Business Development / Customer Service > Others
Published On 05/12/2018

Responsibilities:

  • Create renewal contract price quotation and official proposals based on required customer’s hardware/software inventory and service level.
  • Proactively follow up with customers for the renewal status
  • Take ownership to serve assigned accounts
  • Provide quality customer service to customers through customer visit, phone, and E-Mail

 

Requirements:

  • University graduate in any discipline
  • 3 years or above related experience
  • Mature, independent with good communication skills
  • Self-motivated, hardworking and aggressive
  • Good analytical skill and drive for achievement
  • Well knowledge in computer operations (i.e. MS Word, Excel & Chinese word processing etc.)
  • Good command of spoken and written English & Chinese

 

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary via [ ].

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit: http://www.macroview.com