MediFast (Hong Kong) Ltd. is an established health care company, headquartered in Hong Kong, with offices throughout Asia and North America. Since 1995, MediFast has been the pioneer in bringing the paramedical concept to the insurance industry within Asia. Our innovative Digital Imaging Diagnostic Centres...

MediFast (Hong Kong) Ltd. is an established health care company, headquartered in Hong Kong, with offices throughout Asia and North America. Since 1995, MediFast has been the pioneer in bringing the paramedical concept to the insurance industry within Asia. Our innovative Digital Imaging Diagnostic Centres provides one-stop health check services to the general public. MediFast is the largest pre-insurance check-up organization in Asia as we serve hundreds of insurance companies and international corporations in both North America and Asia.

Currently, our Hong Kong office is in need of:

Customer Care Executive

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Causeway Bay
Employment type Full Time
Industry Beauty / Health Care / Sports / Fitness
Job function Health / Fitness / Beauty Care / Recreation > Others
Medical Services > Others
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 06/06/2022

Job Duties:

  • Handle Customer Service hotline and receive incoming calls
  • Handle appointement booking for customers via hotline, Wechat, Whatsapp, online platform and emails
  • Documentation processing and prepare reports
  • Be responsible for complaint handling and answering customer enquires
  • Perform any ad-hoc duties as assigned by the superior

Requirements:

  • School certificate or HKDSE graduate is welcome
  • At least 1 years of working experience, preferable in Customer Service or Healthcare-related industry
  • Plesant attitude, professional customer service and telephone manner
  • Self-motivated with good interpersonal skills
  • Familiar with MS Office (MS Word & Excel) and Chinese Word Processing
  • Good command of written and spoken English and Chinese (Cantonese and Putonghua)

We offer competitive remuneration package, including medical, staff purchase discount & bank holiday to right candidate. Please send resume with expected salary to HR Dept. via Apply Now.

(Data collected will be used for recruitment purposes only.)