Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong. As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis. The...

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.


As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.


The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

We are sincerely looking for high caliber candidates to fill this post:

Customer Care Manager

Job level Entry
Work exp Minimum 5 Years
Skill MS Office
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Kowloon Bay
Employment type Permanent
Benefits 13-month pay, 5-day week, Dental plan, Medical plan, Performance bonus
Industry HR / Recruitment Services / Personnel Agency
Job function Logistics / Transportation > Customer Services
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 03/05/2019

Responsibilities:

  • Handle difficult and complicated claims and complaints issues arising from shipment related incidents and liaise with assigned legal counsels

Requirements:

  • Bachelor degree or equivalent
  • 5 years in customer care or a related capacity
  • 3 years solid experience in leading team (10-15)
  • Strong analytical skills, problem solving skills and communication skill
  • Customer-oriented and able to deal with all levels
  • A good team player and able to work under pressure
  •