RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Care Speciality($15,500 -$17,500)

Job level Entry
Location
Within Hong Kong
Benefits 5-day week
Industry Travel / Tourism
Job function Administration > Clerical / Admin / Operation
Catering / Hospitality > Customer Service / Ambassador
Travel / Tourism > Customer Service / Guest Relations
Published On 19/03/2020

Job Duties:

  • Be the travelling expert to create a seamless travel experience for our members and provide distanced support from our office
  • Assist in flights or hotel booking, be aware of member's need and provide the best-fit services
  • Respond to customer inquiries, feedback and compliments
  • Impress our members via phone and emails with excellent services

Requirements:

  • Passed in Hong Kong public exams in English Language or equivalent
  • Proficiency in English (spoken and written), Cantonese and Mandarin is a must
  • Flexibility to work on shift schedules


Successful applicants will enjoy:

  • Roster based on a 5-day working week
  • Top-standard training, recognised coaching, and support throughout your career
  • A safe and collaborative working environment in our Contact Centre
  • Comprehensive Insurance Scheme and Medical Coverage  
  • Staff and family concessional benefits and annual leaves