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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Contact Centre Up to HKD22,000

Job level Entry
Education F.5 - F.7 or DSE
Location
Within Hong Kong Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > General / Operations
Published On 17/04/2018 2018-04-17

Principal responsibilities:

  • Conduct sales activities and provide suitable insurance product based on customer needs
  • Handle customer enquiries and cross-sell extensive ranges of insurance products
  • Support the bank's initiatives when necessary
  • Ensure the selling processes are in compliance with the Bank's policies and all applicable regulatory guidelines

Requirements:

  • Form Five or above, with at least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics (either one Chinese & Mathematics or English & Mathematics is fine)
  • Passes in the Insurance Intermediaries Qualifying Examinations Paper 1, 2 and 3
  • Minimum of two years' sales experience, with experience in medical & life insurance is an advantage
  • Strong customer service orientation, with good communication and phone skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

Tips: Inbound & Outbound Life insurance Telesales

9:00-18:00 / 10:00-19:00

40.85 hours per week

Location: Kln. Bay

Full banking benefits

14-18 days AL

Quarterly incentive

Fresh Graduate: 13,000 – 14,000 Basic

Call Centre Experience: 14,000 – 15,000 Basic

Insurance Call Centre Experience: 16,000-22,000 Basic