Mouser Electronics, Inc. is an electronic component distributor, focused on the rapid introduction of new products and technologies to electronic design engineers. Mouser.com features more than 10 million products online from more than 500 manufacturers. Mouser publishes multiple catalogs a year providing...

Mouser Electronics, Inc. is an electronic component distributor, focused on the rapid introduction of new products and technologies to electronic design engineers. Mouser.com features more than 10 million products online from more than 500 manufacturers. Mouser publishes multiple catalogs a year providing designers with up-to-date data on the components now available for the next generation of electronic devices. Mouser ships globally from its 492,000 sq. ft. state-of-the-art facility in Mansfield, Texas. For more information, visit: www.mouser.com

Mouser employees enjoy competitive pay and benefits, a business casual dress environment, a state of the art facility in which to work, and an experienced management team with vision and a passion for growth. Mouser has built upon over 50 years of growth and success in the electronics parts distribution industry.

Customer Development Representative (CS / CS Dept / Customer Service)

Job level Entry
Education Not applicable
Location
Kwun Tong
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan
Industry Engineering / Technical Services (Electrical / Electronic / Mechanical / Other)
Job function Sales / Business Development / Customer Service > Business Development
Marketing / Public Relations > Marketing - General / Support
Quality Control / Quality Assurance > Quality Control & Assurance
Published On 25/05/2019

The Customer Development Representative is an Inside Sales position responsible for driving on-going incremental sales growth from their assigned accounts by locating new business opportunities through outcalls and e-mails utilizing Mousers inside sales strategic marketing plans. Develop phone based revenue through the creation of sales leads, initiation of prospect calls, and establish ongoing rapport with existing and new customers. 

 

Accountabilities

  • Effectively and creatively communicates Mouser’s overall value to customers.
  • Increase sales from assigned customer accounts by locating and identifying new business opportunities and convincing customers to move more of their annual spend over to Mouser.
  • Work with Customer Service Representatives and Management to develop strategies to penetrate shared CDR accounts.
  • Interacts effectively and professionally with others and able to initiate, establish and maintain highly effective business relationships with internal and external business contacts of various cultures. Able to communicate with people at all levels.
  • Demonstrated ability to convert prospects and close sales while maintaining established sales goals. Follow up on customer submitted requests for quotation.
  • Relies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks.
  • Plans and analyzes the impact of decisions before execution.

 

Education

  • Bachelor’s degree in Business, Communications, Marketing or relevant disciplines

 

Qualifications, Skills & Certifications

  • Minimum 1 year experience of business to business phone sales
  • Desire and ability to sell with a very outgoing and mature personality
  • Excellent verbal and written communication in English and Mandarin
  • Strong presentation skills, ability to effectively present information to a group of people
  • Able to perform basic calculations and mathematical figures
  • Excellent telephone skill
  • Proficiency in Internet E-Commerce and MS applications
  • Detailed and thorough in work habits including detailed documentation
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotes

 

Attributes

  • Positive
  • Energy
  • Teamwork
  • Reliable
  • Details

 

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