We are Röhlig. Since 1852. For over 160 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics...

We are Röhlig. Since 1852.

 

For over 160 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ logistics processes.

 

With our fast-growing expansion in Greater China, an excellent opportunity new exists for a high calibre candidate to join us. 

Customer Relations Executive (Fresh Graduate is welcome)

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Digital / Web / Mobile > Customer Relationship Management (CRM)
Logistics / Transportation > Customer Services
Published On 10/07/2019

Specific duties including, but not restricted to:

• Investigating and planning the most appropriate route for a shipment

• Preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes

• Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions

• Taking ownership of complaint and queries proactively

• Liaising between clients and operations & other departments

• Implement sales strategies and retention order

• To provide general and support services on a local level when required

 

 

Requirement

• Post-secondary level with 2-3 years CS experience as a Freight Forwarder or Forwarding Agent is preferable

• Good numeric skills

• Problem solving and negotiating skills

• Familiar with computer software programs eg MS Word, MS Excel

• Sound knowledge of inbound and outbound services

• Good command of spoken & written in both English and Chinese

• Fresh Graduate is welcome

 

Interested parties please send your resume with current & expected salary and earliest available date via

For further information of our company, please visit our website: www.rohlig.com

All information received will be kept in strict confidence and only for employment-related purpose.