Established in 1993 with over 20 direct offices internationally, Human Dynamic offers effective people management solutions under an integrated, multi-disciplinary approach to help multinational and local companies manage change, strengthen leadership competencies, build successful teams as well as promote...

Established in 1993 with over 20 direct offices internationally, Human Dynamic offers effective people management solutions under an integrated, multi-disciplinary approach to help multinational and local companies manage change, strengthen leadership competencies, build successful teams as well as promote employee effectiveness and well-being.

To cope with business development, we invite high caliber professionals to join our HK Headquarter. We offer a challenging career with dynamic exposures in an international business environment.

Customer Relationship Manager/Executive

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location
Tsimshatsui
Employment type Full Time
Benefits 5-day week, Medical plan
Industry HR / Recruitment Services
Job function Sales / Business Development / Customer Service > Business Development
Sales / Business Development / Customer Service > Customer service / Sales Support
Marketing / Public Relations > Marketing - General / Support
Published On 30/08/2018

Job Responsibilities

  • Establish and maintain strong professional relationship with customers through proactive communication and timely respond to needs
  • Work cross functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize customer’s satisfaction
  • Make visits to our customers to identify and expand opportunities with key existing regional accounts in Hong Kong and other regions for cross-selling and up-selling.
  • Coordinate training programs, marketing activities and any emergency service requests
  • Prepare service proposals, statistical reports, and training evaluation to corporate customers
  • Assist in business development, customer service and marketing work.
  • Collect market information and reflect customer feedback to support the company’s business planning activity.
  • Support marketing and sales activities to proactively identify and develop prospective corporate customers and target segments to achieve business targets; and
  • Perform other reasonable and lawful duties as assigned by the Regional Manager or Managing Director

Job Requirements

  • Degree holder or equivalent
  • With at least 3 – 5 years of working experience, with Hands on CRM experience in corporate environment is preferred
  • Strong analytical and quick problem solving skills
  • Excellent organization, interpersonal and communication skills
  • Detail-minded and able to work across a diverse array of internal teams
  • Good command in spoken and written Chinese and English
  • Knowledge in Learning & Coaching / Employee Benefits will be an advantage

Candidate with less experiences will be considered as Customer Relationship Executive.

We offer 5-day work a week, medical and competitive salary package commensurate with experience and qualifications.

Interested candidate, please send full resume with current & expected salary and the date of availability by clicking

Location: Tsim Sha Tsui

Personal data will be used for recruitment purpose only.