RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Retention Officer ( Medical insurance / 16-20K / 5-day work )

Job level Entry
Language Chinese - Cantonese, English
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, General holidays, Insurance plan, Maternity leave, Medical plan, MPF, PRC holidays, Special / extra leave, Statutory holidays
Industry Insurance / Pension Funding (MPF)
Job function Insurance > Others
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 12/07/2019

Responsibilities:

  • Provide professional customer service and after sales service
  • Explain and highlight benefits of new products/ plans/ scheme to customers
  • Develop new business opportunities with existing or new customers through up-selling
  • Monitor renewal reports and keep track on the renewal status with customers

 

Requirements:

  • Degree or above or with relevant experience
  • IIQE Paper 1 & 2 is a plus
  • Good command of spoken and written Chinese & English
  • Excellent communication skills and customer service oriented