RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Advisor (Call Centre/ Office Hour)

Job level Entry
Work exp 1 Year To 3 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Additional subsidies, Alternate saturday, Dental plan, Discretionary bonus, Education subsidies, General holidays, Guaranteed bonus, Insurance plan, Medical plan, Performance bonus, PRC holidays, Statutory holidays, Year-end bonus
Industry Insurance / Pension Funding (MPF)
Job function Banking / Finance > Fund Management / Hedge Fund
Banking / Finance > Others
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 15/07/2019

Main duties

  • Handling incoming calls in response to customers' enquiries and requests
  • Resolving complaints and providing possible solutions to MPF procedure
  • Ad hoc duties

 

Basic qualifications

  • Associate degree / Higher diploma or above
  • Strong in spoken and written English / Mandarin
  • At least 1 year of call centre experience in any fields
  • Knowledge for MPF scheme is an advantage

 

What you may expect

  • 5 Day work week (Mon - Fri: 0900 - 1800)
  • Banking holiday
  • Comprehensive training provided
  • Full employee benefits (Medical/ Dental/ Insurance/ MPF)
  • Year-end bonus