RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Customer Service Ambassador ($15,000 - $17,000, 5 Days)

Job level Entry
Work exp Less than 1 year To 5 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Additional subsidies, Dental plan, Discretionary bonus, Insurance plan, Medical plan, MPF, Performance bonus, PRC holidays, Transportation allowance, Year-end bonus
Industry Freight Forwarding / Logistics / Delivery
Job function Catering / Hospitality > Customer Service / Ambassador
Logistics / Transportation > Customer Services
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 26/12/2018

Main Duties

  • Identifying needs from customers and providing quality customer service accordingly
  • Handling enquiries and provding solutions to customers via phone calls and emails
  • Checking the status of delivery for customers
  • Suggesting suitable company plans to customers when necessary

Requirements

  • Associate Degree or above or with relevant experience is preferable
  • Good customer serving and problem solving skills
  • Mature and able to work both independently and provide help for the team
  • Fluent spoken English and Mandarin is highly preferred

What We Offer

  • 5 day work week
  • Transportation allowance
  • Comprehensive training
  • Good career prospect (MNC)
  • Medical, dental and insurance
  • Year end bonus and performance provided